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sabu

Senior Aircraftman
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Posts: 26
Reply with quote  #1 
Hi Everyone,

I'm obviously new here and am eager to begin exploring the videos and interacting with this community.  Unfortunately, I signed up (paid) for a year subscription but during that process, I accidentally closed the payment window (after payment has been made).  According to what I understand of the sign up process, that window contains a link back to this website which contains further instruction regarding how to actually access the instructional videos area.  There is, as near as I can tell, no other way to access the videos once payment has been made - I have essentially missed a vital step in the process and can't figure out how to fix it.  I've emailed CONTACT@GENESSIS-MODELS.CO.UK twice, with my first email quoting my receipt number from Paypal.  I have not received a response so far, so I'm wondering if that mailbox is not attended?  Payment was made about 4 days ago now, with my email inquiries sent over the last 2 days.

Is anyone able to assist me?  Perhaps someone knows an alternate contact for the site administrator or perhaps he/she will read this post?  Any help at all would be greatly appreciated!  Thank you kindly,

Rob
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genessis-models

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Marshal of the Royal Air Force
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Posts: 3,130
Reply with quote  #2 
Hi Rob and welcome

I sent you out emails but some times these emails can go to junk files ect ect, but Have sent you the PM here on the forum with the insructions on how to register.

Please let me know if you have any more problems and I will do my best to help.

 

Thank you for joining Genessis-models and I hope you enjoy

 

Mr Bobby Waldron

 

 

Mob: 07392752660


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sabu

Senior Aircraftman
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Posts: 26
Reply with quote  #3 
Hi Mr. Bobby,

Thank you for your reply.  I followed the instructions you sent me and I'm registered properly now!  I'm looking forward to everything available here.  Kind regards,

Rob
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Alba83

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Wing Commander
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Posts: 1,707
Reply with quote  #4 
Welcome to the forum Sabu 



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Steven
Glasgow, Scotland

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